Quality Policy

“Exceeding customer expectations through consistent supply, fresh green coffee, rigorous quality control, low-defect lots, transparent specifications, and continuous attention to customer requirements.”

WE ARE COMMITTED TO;

Lot Consistency

A structured procurement process is carefully planned around anticipated demand, available production and lot requirements, helping maintain continuity of supply and consistent specifications across orders.

Fresh Green Coffee

Recent-harvest coffee is procured in quantities aligned with planned requirements, with priority given to same-year harvest lots where available. This approach helps minimise unnecessary storage time and maintain coffee freshness through the supply chain.

Quality-Focused Selection

Lots are selected with attention to physical condition, processing, handling and available cup-performance information, giving roasters practical information with which to evaluate each coffee.

Low-Defect Lots

Farmers receive guidance through their cooperatives on appropriate harvesting, processing, drying and handling practices. Quality controls are applied throughout the process, followed by careful hand selection where appropriate to remove defective beans and foreign material before shipment.

Flexible MOQs

We work with quantities suited to the individual roaster and available lot, providing options for smaller trial purchases as well as larger programmes as demand develops.

Transparent Information

We provide available information on origin, variety, processing, altitude, harvest period, moisture and other relevant lot specifications, helping roasters make informed purchasing decisions.

Reliable Supply

Procurement is planned around available production and expected requirements, while relationships with farming communities and cooperatives are developed to support continuity as programmes grow.

FAQS

Can I get a sample before placing an order?

Yes. We encourage roasters to sample the coffee first. You can request a sample, roast it to suit your normal evaluation process, cup it and decide whether it fits your programme before discussing an order. The Sample is accompanied by the coffee profile(all basic information)

What information do you provide with your coffee?

We aim to provide the information a roaster needs to properly evaluate a lot, including origin, variety, altitude, processing, harvest information and available physical or quality specifications.

What are your minimum order quantities?

Our minimum order depends on the requirements of the roaster. We are happy to discuss smaller trial quantities before moving towards larger or ongoing orders.

Can smaller roasters buy from you? Can smaller roasters buy from you?

Yes. We understand that not every roaster is looking for a large volume straight away.

A sample or smaller trial order can be a good starting point, with quantities increasing as the coffee becomes part of your programme.

How fresh is your green coffee?

We prioritise recent harvests and plan procurement around expected requirements where possible.

Our aim is to avoid unnecessary storage time and move coffee through the supply chain in a way that protects its condition.

How do you manage defects?

We work with producer communities and cooperatives around harvesting, processing, drying and handling practices, followed by appropriate sorting and preparation of the coffee.

We don't promise that every bean will be completely defect-free. Instead, we focus on careful handling and low-defect lots that can be properly evaluated before purchase.

Do you supply coffee outside the UK?

Our main focus is currently the UK market, but we can discuss requirements from buyers in other markets depending on the order and logistics.

Can you supply larger volumes?

Yes. We support both smaller trial orders and larger programmes.

For larger requirements, we prefer to discuss the expected volume, specifications and delivery schedule in advance so procurement can be planned properly.Yes. We support both smaller trial orders and larger programmes.

For larger requirements, we prefer to discuss the expected volume, specifications and delivery schedule in advance so procurement can be planned properly.

Can I speak to someone about sourcing?

Of course.

If you have a specific requirement or simply want to understand what we currently have available, get in touch. We'd rather have a conversation about what you actually need than send you a generic catalogue.

Email: info@ayabacoffee.co.uk
Phone / WhatsApp: +44 7386 641032

Our Coffee

1 3